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Governor Sakaja should fix county payment system

Nairobi County Governor Johnson Sakaja.

Photo credit: Bonface Bogita | Nation Media Group

Priorities • There is a more urgent problem Shainaz Khan wishes Nairobi Governor Johnson Sakaja would deal with before pursuing land rates defaulters. “He should first fix the county payment system. Despite making payments online, one still has to take receipts to City Hall to prove one has paid. What’s the point of having digital services if manual verification is still required?” ([email protected])

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Withheld pension • On June 30, Francis Gitahi Njenga says he will mark two years since his 35-year public service ended. “Besides some meagre stipends, I’ve never been paid my full dues despite making numerous trips to the Pensions Department in Bima House, Nairobi. But former colleagues who exited recently have been paid. Pay my money with interest.” His contact is [email protected].

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Abandoned • The Eldama Ravine-Marigat road in Baringo County that was being re-tarmacked before the 2022 elections was abandoned with three kilometres to go after President William Ruto’s administration took charge, says David Yator. “The locals have lost hope after staging three protests. They’re now just looking forward to the next government.” His contact is [email protected].

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Sinister • North Coast resident Pauline McKenzie applied in January for the renewal of her business permit, which she has held for the last five years. “Kwale County officials said they would want to check the premises. I’m still waiting. But what surprises me is that they’ve not inspected my neighbours’ places.” Pauline suspects something is not right. Her contact is [email protected].

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Technology • In this digital era, James Karimi is disappointed with the Judiciary’s apparent reluctance to fully embrace technology. “Court officials should notify litigants and the accused using phone text messages and emails. They should use WhatsApp or other social media for information when magistrates are absent to save time and money.” His contact is [email protected].

Have a tech-savvy day, won’t you!